Water Distribution
Bryant Water Distribution is dedicated to providing its customers with a safe, high quality, and reliable water supply that meets or exceeds all federal and state drinking water requirements. Our goal is to distribute water to the citizens of Bryant in the most efficient way, while maintaining and upgrading the system to meet future requirements of our growing city. We are committed to providing professional and courteous services to satisfy the diversified needs of our customers.
Water FAQs
What do I do if I have no water?
Contact the billing department at (501) 943-0441 to ensure your meter was not shut off by accident. The billing department will contact maintenance to correct the issue if needed.
What do I do if I have low water pressure?
Contact the maintenance department at (501) 943-0469. We will verify system pressure in your area. If system pressure is normal, the cause may be a pressure regulator (typically located between the meter and the home), which is the homeowner’s responsibility.
What do I do if the water is cloudy?
Contact the maintenance department at (501) 943-0469. Cloudiness (turbidity) is often caused by increased velocity through the distribution system. Major causes can include main breaks, fire hydrant flushing, and firefighting.
What do I do if I have questions about my water bill?
Contact the billing department at (501) 943-0441 and request a usage/history review.
Wastewater Department
The primary purpose of the Bryant Wastewater Utilities Department is to provide high quality, effective treatment of wastewater for the health and safety of the citizens of Bryant at a reasonable cost while meeting all State and Federal regulations established by the Clean Water Act of 1972 as amended. The Department maintains a comprehensive wastewater master plan that identifies and prioritizes needed facilities. The documents address long-range plans to insure adequate wastewater treatment facilities as the community continues to grow.
Sewer System Information
Sanitary sewer systems are designed to handle three types of waste products:
- Used water
- Human body waste
- Toilet paper
Some do’s and don’ts to help keep sewer working properly:
- DO: Collect grease in a container and dispose of it in the trash.
- DO: Place food scraps in the garbage for disposal with solid waste.
- DO: Place a waste basket in the bathroom to dispose of solid waste. (Disposable diapers and personal hygiene products do not belong in the sewer system)
- DO: Use a Backflow prevention device (BPD) as needed.
- DON’T: Pour grease, fats, and oils from cooking down the drain.
- DON’T: Use the sewer to dispose of food scraps.
- DON’T: Use the toilet as a wastebasket for garbage and chemicals.
- DON’T: Plant trees with shallow spreading root systems near your sewer lateral.
Follow these simple “Do’s and Don’ts” to help prevent sewer backups and avoid expensive plumbing and cleanup bills.
Prevent Sewer Backups – Cleanouts
If your sewer system doesn't have a clean out, you should have one installed to allow access to clear any blockages in your line. Even if you have a clean out, you may also need a backflow prevention device installed in the sewer lateral if your plumbing system is located below the cleanout or less than one foot above the nearest uphill sewer main manhole.
Backup Prevention Devices (BPDs)
BPDs allow water and backup materials to escape from the cleanout rather than flowing into the home. Many sewer relief devices or BPDs can be installed by the homeowner or a plumber. A properly installed BPD may also protect your home from damage-causing overflows should your sewer lateral line become blocked.
Sewer FAQs
Q. How do I know if I have a BPD device or not?
Look for a round lid or cap around your house, normally 3 or 4 inches in diameter. These are usually located on the same side of your house as the city sewer main. The City wastewater department can assist you in locating the main.
Q. How can I get a backup prevention device (BPD)?
Most hardware or department stores carry common types of backup prevention devices.
Q. Can I call the City first if my sewer isn't working properly?
Absolutely. The City of Bryant Wastewater Collection Department encourages customers to call first to confirm whether the city main is blocked.
Q. Can I call after hours, on weekends, and holidays?
Yes. There is someone on call 24/7, 365 days a year.
Q. Who is responsible for sewer maintenance and upkeep?
The City maintains municipal mains and manholes only. The service connection to the house or building is private service and maintained by the property owner or a qualified plumber.
Q. My house was damaged by a sewer backup. Will the City pay for repairs?
No. Unless negligence can be shown or proven, the City of Bryant is not responsible for private property damage.